AUTO SHIPPING FAQs

Auto shipping is the process of transporting vehicles from one location to another using specialized carriers. This service is often used by individuals relocating, purchasing vehicles online, or needing to transport their cars for various reasons.
Getting a quote is easy! You can fill out our online quote form on our website or call our customer service team. Provide the details of your shipment, such as the pick-up and delivery locations, vehicle type, and preferred shipping method, and we’ll give you a free, no-obligation quote.

We offer a range of auto transport services to suit your needs, including:

  • Open Auto Transport: An economical option where vehicles are transported on an open trailer.
  • Enclosed Auto Transport: Provides extra protection by transporting vehicles in an enclosed trailer, ideal for luxury, classic, or exotic cars.
  • Door-to-Door Service: Conveniently picks up and delivers your vehicle right at your doorstep.
  • Expedited Shipping: For those who need their vehicle shipped urgently.
The time it takes to ship a vehicle depends on the distance and specific route. Typically, coast-to-coast shipping takes about 7-10 days, while shorter distances may take 3-7 days. We provide estimated delivery times when you book your shipment.

Yes, your vehicle is fully insured during transport. All our carriers have the necessary insurance to cover any potential damage. We ensure that your vehicle is protected from pick-up to delivery.

While we allow a small number of personal items in the trunk, we recommend not leaving valuables or important items in the vehicle. Personal items are not covered by the carrier’s insurance and may add weight to your vehicle, potentially increasing shipping costs.
Yes, you can track your shipment. We provide regular updates throughout the transport process. You can also contact our customer service team for the latest information on your vehicle’s location and estimated delivery time.
While we take every precaution to ensure your vehicle is transported safely, in the rare event of damage, you should note it on the delivery receipt and contact us immediately. We will guide you through the insurance claim process to ensure you receive the necessary compensation.
Currently, we specialize in domestic auto shipping within the USA. However, if you need international shipping, please contact us, and we can recommend trusted partners who can assist you.
If you need to cancel your shipment, please contact us as soon as possible. Cancellations are subject to our terms and conditions, and fees may apply depending on the timing of your cancellation.

Frequently Asked Questions (FAQs) about Auto Shipping Services

Welcome to the CLM Auto Transport FAQs page! Here, we’ve compiled answers to the most commonly asked questions about our auto shipping services. Whether you’re new to vehicle transport or a returning customer, this guide provides valuable insights into our processes, services, and policies. Learn how to get a quote, prepare your vehicle for shipping, and understand the different options available to ensure a smooth and hassle-free experience. If you have any further questions, please don’t hesitate to contact our friendly customer support team.

Factors Affecting Your Auto Shipping Quote

Understanding the various factors that influence your auto transport quote can help you better prepare for the shipping process. From oversized vehicles to non-operational conditions, each aspect plays a crucial role in determining the cost and logistics of your vehicle transport. These are answers to common questions regarding these factors.

Oversized vehicles require special handling and equipment for transport. Please contact us with the specific details of your oversized vehicle so we can provide an accurate quote and arrange for the appropriate carrier.
An oversized vehicle typically exceeds standard dimensions or weight limits, such as large trucks, SUVs, vans, or vehicles with modifications. If you’re unsure whether your vehicle qualifies, our team can help determine if special arrangements are necessary.
Vehicles eligible for standard auto transport typically fall within specific dimensions and weight limits. Generally, these vehicles should not exceed 6 feet in height, 7 feet in width, and 20 feet in length, with a weight limit of up to 4,500 pounds. If your vehicle exceeds these measurements, it may be classified as oversized and require special arrangements. Contact us for more detailed information and assistance.
Trucks with toppers or campers may require additional considerations for height and weight. Please inform us of any such attachments when requesting a quote so we can ensure the right equipment and carrier are arranged for safe transport.
Non-operational vehicles can still be transported but may require special equipment for loading and unloading. Please let us know the condition of your vehicle so we can make the necessary arrangements and provide an accurate quote.
Yes, our driver will reach out to you 24 to 48 hours in advance of the scheduled delivery to confirm the delivery time and location. This courtesy call ensures that you can make any necessary preparations and be available to receive your vehicle.
Certainly. Upon delivery, you are encouraged to conduct a comprehensive inspection of your vehicle. This step allows you to verify that your vehicle has arrived in the same condition as it was picked up, using the initial vehicle condition report as a reference.
In the event that your vehicle has incurred damage during transit, it is essential to document the damage on the delivery receipt and inform the driver immediately. Capture photos of the damage and promptly contact our customer service team to begin the insurance claim process for compensation.
A vehicle condition report is a detailed document that outlines the current state of your vehicle before and after transport. This report includes notes on any existing damage, such as scratches, dents, or other imperfections, and serves as a record to ensure your vehicle arrives in the same condition as it was picked up. It is completed by the carrier at both the pick-up and delivery points, providing transparency and protection for both the vehicle owner and the transport company.

Delivery and Inspection: Ensuring Smooth Car Shipping

This section addresses frequently asked questions regarding the delivery and inspection process of your vehicle. We understand the importance of a smooth and worry-free experience, and these FAQs will provide you with information on pre-delivery notifications, inspection procedures, and how to handle any potential damage concerns.

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If you have any other questions, feel free to contact our customer support team. We’re here to help!

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